Shipping: Orders will be shipped Via USPS. We can offer you UPS but that is only upon request. Please allow 1 week for processing the order. The shipping choice of next day, overnight, etc will be taken into consideration but is not guaranteed. On all orders, please allow 4-6 weeks for delivery. If items are on backorder we will notify you. All backordered items will need at least 4-6 weeks for processing and another 2-4 weeks for delivery, unless otherwise notified. We charge a MINIMUM of $7.50 for shipping. If your ACTUAL shipping cost is more than $7.50 we will charge you the difference. Canadians will especially need to keep that fact in mind. Repairs: Magnetic Bead Source guarantees the makemanship of the premade jewelry. If the jewelry breaks for any reason, please return it to us for repairs. Your account will be charged $1 per item for return postage fees. We must have 75% of the beads in order to make the repair. We also need to know the style number and size. If you have a broken solid ring we will replace it for $1 (keep some of the peices to send to us for proof) plus the cost of shipping. You may send the repairs to our business address located on the Contact Us page. We will not repair watch faces. We will replace a watch face with a face we have in stock for $10 plus shipping.
Returns/exchanges: Returns/exchanges can be made within 30 days from the date of purchase ONLY. All returns will have a 20% restocking fee. Returns and exchanges must be in original condition on the string or in the package if applicable to be credited. We will inspect these items to make sure they have NOT been worn. We have the right to refuse any return or exchange if we see that the items have been worn. All returns will be credited to the customer's account. No money will be refunded. Shipping costs are not included and will not be credited back to the customer. The account will keep the credit until all the credit is used up or 1 year from the date of the return. Returns and exchanges may be sent to our business address located on the Contact Us page. Neodymium: We do NOT guarantee the finish in any way. These beads are very strong and we will not be liable for damage done to a person. They are very strong and can pinch. We also not be responsible for damage done to personal property. Please read about the warnings on the Neodymium Care and Instructions Page. We will not guarantee against chipping or rusting. This chipping is done when the magnets are allowed to slam together too hard or in the wrong directions, etc. If the beads arrive from us broken or chipped, we will of course exchange them. We reserve the right to add/change any of the information, prices, or otherwise at any time. |